The discussion on the forum's rules, guidelines and moderation is always open. Thanks for everyone providing feedback, both positive and negative, as it ultimately improves our rules and actions !Is the staff and moderation conversation about this issue ongoing, or is it resolved as of the staff post in the sales thread?
Quoting this for the new page, because I think it's the best responses so far.So... the elephant is still standing around, being like... super awkward. But I guess I'll talk about it. A few things...
Pt. 1
There seems to be two ethos guiding InstallBase. I'll let it describe itself:
From the Rule Thread: “Install Base is therefore created with the aim of being a welcoming and healthy place, where people can contribute and learn through the members’ insights and the vast amount of data at their disposal. This cannot be achieved without providing a safe place.”
This has a certain synergy to it, as the latter (safety/lack of harm) can serve the former (data/inquiry/conversation) and vice versa. As we recognize that its only when we see people as human beings (aka humanizing) then can we see them as agents of rationalization, agency, and worth. Literally worthy to participate in a conversation to ascertain truth. And that their voice can add to the holistic conversation that will improve us. This is a good thing.
- The first ethos is being a place of data, discourse, and the belief that through evidence, inquiry, and communication greater knowledge, wisdom, and truth can be revealed. That very small slice of rational truth being: that specific rational understanding of the video game sales market and its impact on the world around it. And the world's impact on it.
- The second ethos is the one that Lelouch and Marco have also reiterated these past few days in this thread. The one that literally bookends the former ethos I just mentioned. That InstallBase is a place of safety, health, and welcome. And where harm (key word) towards others should be avoided.
Pt. 2
But... as we've seen this past few weeks, it is not a perfect synergy where both can live out their pure ideals. To speak of certain subjects, even a mention of it (in this case Hogwarts Legacy and specifically J.K. Rowling) is to bring harm for some people. Other websites, such as ResetEra and Famiboards, have outright banned the discussion of Hogwarts Legacy, as they believe that the chance for harm outweighs the ability to converse about the game.
How would you as the staff respond? In my opinion, quite brilliantly. You understand the imperfect tension in your two ethos, but also understand that they are both foundational to who we are as a community. You say that we are adults with agency, who can understand the hard intricacies of discussing hard topics. You mentioned a few, here's a few more that gamers have had to navigate over the years:
Hear me out: oppression and hurt is not a competition, although the limitations of time, effort, and visibility can make it seem so. But the point is that there are a lot of instances of harm in the video game world. And there are many instances we are simply unaware of because of our lack of understanding and knowledge. But the harm is there. So... should that harm have us forgo the ethos of discussion to maximize the other ethos of safety? Again, as you all mentioned, no not at all. We can use that discussion to speak about games and to understand its greater impact on people around the world.
- Koichi Sugiyama receiving royalties on the sale of Dragon Quest video games, despite his denial on the murder of millions and his dehumanization of minority groups.
- Bobby Kotick's leadership with Activision Blizzard, whether it be punishing players for standing for the rights of protesters or creating a culture of sexual abuse and repression.
- Atomic Heart's sales directly financing Russian government owned assets: enriching a country currently in the middle of a brutal invasion (to where even the Ukrainian government is asking for boycotts).
But that means that some harm will endure, even as heavily guided and focused as we can be to avoid it. That the sheer mention of what people perceive to be hurtful or unwelcoming will cause anxiety, confusion, or frustration. That's the price for standing next to the first ethos. That discussion can bring about harm, but we understand that there is a (hopefully) net positive of greater communication, community, knowledge, wisdom, and understanding at the end of it.
Pt. 3
Now, it's clear that there are a few folks on here who disagree with this. That they believe that harm cannot be separated to any mitigated degree. That even the simplest enjoyment of a product means the wholesale endorsement of the creator and their beliefs. To have fun with or even to play (in this case) Hogwarts Legacy is to speak on someone's lesser character. To this I say, and pardon my rudeness, go pound sand.
You do not know the reasons for their enjoyment in casting their first spell. You do not know their memories on the first time they read about Number Four, Private Drive. You do not know the reasons in them finding comfort within the walls of Hogwarts.
You can advocate for your position, you can try to convince them with your arguments, you can petition and argue and boycott and do what you believe is right. That is your right. Good for you.
But you are not not the one to tell them that they are not allowed to enjoy something, or that the enjoyment of an artistic or entertainment property ties them with the views of its creator. To create such a binary is false, and is simply patently absurd to paint those 500 million people who bought the books, billions of ticket sales for the films, millions of people attending Wizarding World, and millions more playing a video game.
That's what a plurality is. That's what liberalism is. A community of people that can coexist despite certain differences. You're going to see people talking about and enjoying video games that will make you scratch your head in the best instances, and cause confusion and pain in the worst. But also humble yourself in that you don't know their story either. You don't know why they enjoy or even love that game. You don't know what it means to them, and to put upon them some malevolence before evidence is simply an exercise in small-mindedness.
I do apologize for being terse, but I really cannot abide by those who so quickly cast judgment on what others find enjoyment. Especially for a video game.
(And especially when a warning was made to not generalize audiences, but it was done repeatedly after that anyways)
Pt. 4
All that to say... despite the post talking about the intricacies and complexities of talking about controversial games: the thread is locked. Right now, we cannot talk about the game.
And does anyone want to? With how saddled it is with controversy, cultural battling, penchant for division, and the like? Yet that, in itself, is a problem. Even if the Hogwarts Legacy thread is unlocked, there is now a certain price for talking about the game and its sales impact. There is a price to be paid for saying you enjoyed the game, there is a price to be paid for saying you're disappointed the game did well. While there is no actual ban on the game, there certainly is now a cultural taboo in this site.
It can now be very easy for us all to say: It's not worth it to talk about this game. And some here are quite happy with that notion, as I suppose its their right to be. But that's precisely the reason that we must allow it to stand. Now such a game with such a huge reach despite its controversy is quite unique, but this wont be the last game that we'll have this conversation about. That much I can guarantee.
So the question remains: does InstallBase's ethos of data, knowledge, and seeking truth in the world of video game sales include such controversies? Things that have the potential for harm? I know it'll be tough. I know that it means a lot of community work, conversations, and a hope in the maturity and empathy in others (and many times this will not come to pass). But I believe that it's worth it. I believe that ethos of understanding and truth, is a net good even when topics are difficult.
We can be a place of discussion, maturity, and treating others as fellow human beings worthy of respect. That doesn't mean it's the perfect symbiosis, and will many times be messy in how we go forward. But that we can work to mitigate the issues through open ended discussion and understanding. Because I truly believe in the mission of InstallBase.
Epilogue
Feel free to cherish this novella or ignore it. This has been something on my mind for the past few days. I understand the tension in here, and I doubly understand that solutions will be issued that will not please everyone. Fair enough. But I wanted to put forth my viewpoint. And of course now I regret posting this giant thing haha. I don't have the stomach or time to have giant forum discussions anymore, so this'll be it for me on here. Do with it what you will.
See you on the forums, have a great day.
I meant the conversation between the staff and mods about policy, not the conversation in this thread. Based on this post, can we assume that the staff post in that thread is the definitive statement?The discussion on the forum's rules, guidelines and moderation is always open. Thanks for everyone providing feedback, both positive and negative, as it ultimately improves our rules and actions !
On the current topic, we already upped the sanctions and will be more punishing toward similar issues in the future. We are keeping the same guidelines mentioned in the thread and reopening it.
We'll be very cautious about making sure the thread stays on track, and will use quicker moderation tools like threadbans or consensual ones like bans to make sure of it.
Thank you. In that case, and this will be my last word on the subject:
You can't have it both ways.
You cannot create a tolerant space for trans people while at the same time allowing celebration of Hogwarts Legacy, which is the text and spirit of that staff post. In this case, as in many others, you have to choose what you want: to be supportive of trans and other LGBTQIA+ posters, or to be supportive of people who want to talk about how much they love Harry Potter and love spending money on it. The latter is exclusive to the former, and by attempting to do both, you are choosing the latter.
It's an active choice, and do not fool yourselves about it. I'm sure the mod team and staff members all have very different views on trans issues; by choosing both sides, you side with people who don't care
If you look around and see a lot of people talking about Harry Potter and no trans people or allies arguing—well, you know what happened
That's all
Thank you. In that case, and this will be my last word on the subject:
You can't have it both ways.
You cannot create a tolerant space for trans people while at the same time allowing celebration of Hogwarts Legacy, which is the text and spirit of that staff post. In this case, as in many others, you have to choose what you want: to be supportive of trans and other LGBTQIA+ posters, or to be supportive of people who want to talk about how much they love Harry Potter and love spending money on it. The latter is exclusive to the former, and by attempting to do both, you are choosing the latter.
It's an active choice, and do not fool yourselves about it. I'm sure the mod team and staff members all have very different views on trans issues; by choosing both sides, you side with people who don't care
If you look around and see a lot of people talking about Harry Potter and no trans people or allies arguing—well, you know what happened
That's all
Actually you can because people celebrating Harry Potter or Hogwarts Legacy aren't automatically agreeing with JK Rowling and much less are necessarily transphobic.
If trans people are unconfortable with praise about the game or the franchise is their personal view and I respect, but accuse the community of siding with transphobia because being positive about a game is allowed here is unfair.
If you want to discuss this further hit me up in a DM or discord.
The guy attacked Installbase as a whole basically saying that allow discussions of the game is siding with the anti trans, but you still prefers to call me for "bat for Harry Potter"
I was actually defending this community because I'm sure most people here are respectuful about trans persons, at least is what I'm seeing in the threads, but if you chose to see as a negative thing, ok...
Isn't this thread here for discussing topics pertaining to the community? It's in the title...
Do you think I'd ban Allan or something if the discussion continued here? DMs can be an easier venue for more sensitive topics. It was meant as an invitation not an ultimatum.
If you want to discuss this further hit me up in a DM or discord.
...all I was doing is asking that you consider how you word things.
That's a good point. I'll discuss with the team on how to approach this so that it's publically discussable. For now, feel free to create a ticket and we can discuss about it.Is there anywhere we can recommend potential bet ideas? It seems like no other non-staff members have created any bets so I did not want to be the one to jump the gun .
Been low on mods this past week due to holidays unfortunately, and we've gotten a lot of feedback from the Survey that we realise we need a lot more work or certain things. We'll try and get to your report when possible.Looks like it is meaningless for making a report about false accusations. Mods don't care about it. Oh well.
Been low on mods this past week due to holidays unfortunately, and we've gotten a lot of feedback from the Survey that we realise we need a lot more work or certain things. We'll try and get to your report when possible.
- THINKbefore you post:
- Is it True?
- Is it Helpful?
- Is it Inspiring?
- Is it Necessary?
- Is it Kind?
- Please support your claims on certain market conditions with data. There is a lot of data available, including third-party resources, such as Game Data Library.
- Respect the time invested by a member into elaboration of their argument by doing the same in return when you post.
- Do not start console wars. Do not troll, post drive-by messages, or derail threads. Port-begging is being frowned upon.
- Do not spread racism, homophobia, transphobia, misogyny, xenophobia, ableism, body shaming, or use any other harmful words that any sane person would not say to their mom or a stranger face to face.
- Treat other members with respect. Be thoughtful with your posts. Do not bully, stalk, post in bad faith, call people names, or attack members in any other way.
- Do not link to NSFW content. This includes embeds (images, media, etc.).
- Do not link to websites that host illegal content.
- Circumventing bans with an alt account will not be tolerated and results in a permanent ban for all accounts involved.
- Moderators use verbal warnings (DMs to members or red text in threads), formal warnings, thread-bans, temporary bans, and, in extreme cases, permanent bans as a means to protect the community from bad actors and keep the discussion on the website healthy. You can appeal moderation decisions. If you are not banned, you can also share your thoughts and concerns in the Community Discussion And Moderation Feedback thread.
All this holds lessons for other industries—chiefly that, if you are in media, you need to be in gaming. Apple and Netflix are scrambling to complement their streaming offerings with games. Others are already there. In August Sony Pictures will release “Gran Turismo”, a film based on a Sony game which features songs by artists from Sony Music. Media firms that ignore gaming risk being like those that decided in the 1950s to sit out the TV craze.
Governments should also pay attention. Their main concern so far has been whether games rot young minds (almost certainly not, especially if playing diverts them from social media). As gaming grows, bigger questions loom. Film and television, the engines of popular culture in the 20th century, are dominated by Hollywood. The contest in new media is more open. Western governments are waking up to the implications of the world’s hottest social-media app, TikTok, being Chinese-owned. Next they might consider what it means that China also made two of last year’s three highest-grossing mobile games.
When video games were just electronic toys, this might not have mattered. But as games expand and spill into other formats, it is becoming clear that whoever dominates gaming is going to wield clout in every form of communication. In every sense, the future of the media is in play.■
You can appeal moderation decisions. If you are not banned, you can also share your thoughts and concerns in the Community Discussion And Moderation Feedback thread.
Your post has been taken into account.24 hours and no response or acknowledgement.
It should not need to take a week to point the rule you are alleging I broke.Your post has been taken into account.
We are currently renewing the mod team and we are counting on the new members fresh eyes to work on the appeal and decide whether the warning was warranted or not.
We'll come back to you by the end of the week, I wish you a good day
The opposite has been happening with moderators and staff instead power tripping from the shadows. I do not have many fans among moderators and staff but this move is cowardly.Transparency And Feedback
One of the founding principles on which Install Base is built is transparency and continuous communication with the community. We believe the structure we have put in place should allow for less centralized powers, better accountability and a healthier environment. You can check out the Community Discussion And Moderation Feedback thread, for example.
However, to ensure this will always be the case, we will hold Community surveys like the one we used to build these founding guidelines, in order to hear what the Install Base community has to say. If we notice a decline in satisfaction from our members, actions will be taken swiftly.
I'm out of the loop. Who did we lose recently?Just chiming in here, because I feel we've lost too many longtime users recently. No need to lose another.
@MysticGon I like you as a fellow IB-member, so as someone who's literally one the cusp of things: Mods are human beings and sometimes rules are just a framework, but not absolute. Some mod felt you had to get that warning and that's it. I don't think there's some deeper conspiracy behind it. Are you in danger of a permaban due to number of warnings? If not, I'd take it with a shrug, try to avoid the situation that lead to the warning, and continue talking about video game sales with the rest.
Just chiming in here, because I feel we've lost too many longtime users recently. No need to lose another.
If you prefer for the appeal to be studied right away, so be it. It made more sense to me to wait and have a fresh take, but let's do it that way.Thanks. The logic you are presenting is the common path of least resistance most take when in most situations. It's not possible for me to take such a stance in the face of flagrant abuses. I am the same way offline.
That a supposedly normal process needs fresh eyes from a renewal of moderators is a admission impartiality was never a policy but instead lip service. What then, if there wasn't a "renewing of moderators with fresh eyes"? I should consider myself lucky I suppose. I must have great timing, otherwise there would have been no chance. To choose to post something as insolent as my opinion in a discussion on a online forum, what was I thinking.
If you prefer for the appeal to be studied right away, so be it. It made more sense to me to wait and have a fresh take, but let's do it that way.
Lastly, if you believe the mod team is "abusing" or bullying you, despite all the time they dedicated to read and answer to your posts here, then I don't think this will ever change.
Hey there @MysticGon , me and @Welfare got called in to review this as the Moderation team (and @Lelouch0612 ) wanted a neutral opinion of the situation. This is written from my point of view but we discussed together.
For all observers, this was the post that caused the discussion: https://www.installbaseforum.com/fo...w-they-are-eating-the-media.1464/#post-146371
So, we've taken a look at the article, the posts, the reports, and listened to all of the mods comments.
The main crux of the warning was due to you outright declaring the article as "Alarmist dribble". You are correct about GTAV, Pong, Tetris etc etc, but the article is bringing the opinion (or fact) that gaming as a medium is growing to become the largest market for consumption against other media. Ending your post by comparing the journalist to a "12 year old console warrior" didn't help.
While you are able to state your opinion as always, every time we interact is due to how you communicate is such an antagonistic manner. Just stating that you didn't agree, or that it's been known for a long time would have been fine.
In terms of rule breaking, we would say it falls under Rule 1., however in general after reading the reports that were received as well, the post gave the impression that you didn't read the article fully and appeared to be a "drive-by" (rule 4-ish). As such, to a reader it would appear to be a “bad post” that didn't read the article properly and should be warned.
That said, if you did want to appeal that you actually did read the article and that your weren't misinterpreting it, creating a very long post providing multiple large screenshots (not entirely sure this was even needed?) while again behaving like you're fighting some higher beings doesn't really help.
So in the end after careful consideration and reviewing the posts, we're going to keep the warning based on the comments from all sides.
(PS. Moderation staff are still low due to real life commitments, and staff members (including me) also have day jobs so we do apologise for being slow to these things)
I'm no mod but I can see why you got a warning. In this thread you say you were 'just giving an opinion' but what you posted was pretty inflammatory and lacking in substance. Calling the article alarmist dribble and comparing the journalist to a 12 year old console warrior isn't just having an opinion. I don't have a massive problem with your post but it does come off as a driveby post (one which we all make from time to time) and if you get a warning like that most of us are just like 'yeah I guess I can see that' and move on with our day.Did anyone bother to ask if I read the article or not?
What is the threshold for not being considered drive by? What percentage of compliance does it need to be in a moderator/staff's vision for the thread or will?
No broken rules. No problem. We'll sanction the member and think of what to say later.
Yes, not higher beings but, and not every staff and moderator is but a couple of individuals I can think of are misguided, craven average-Joes with day jobs and superiority complexes, delicate egos and again, to emphasize, a prevailing sense of cowardice that underpins every interaction with this community and will fabricate to suit their needs.
It's hard to read this and believe it considering the way you came into this thread. From the outside it looks like you came in looking for a fight and your posts in this thread have hardly been civil. I'm assuming there is some underlying beef which has lead to you posting in the current manner but calling mods "misguided, craven average-Joes with day jobs and superiority complexes, delicate egos and again, to emphasize, a prevailing sense of cowardice that underpins every interaction with this community and will fabricate to suit their needs" is incredibly inflammatory and comes off as very mean spirited and without knowing what has lead to this animosity it makes you look pretty bad IMO.It's obvious I care about this community enough to spend the time and energy to do what I do. I was hoping we could turn the page and be civil going forward.
I'm no mod but I can see why you got a warning. In this thread you say you were 'just giving an opinion' but what you posted was pretty inflammatory and lacking in substance. Calling the article alarmist dribble and comparing the journalist to a 12 year old console warrior isn't just having an opinion. I don't have a massive problem with your post but it does come off as a driveby post (one which we all make from time to time) and if you get a warning like that most of us are just like 'yeah I guess I can see that' and move on with our day.
It's hard to read this and believe it considering the way you came into this thread. From the outside it looks like you came in looking for a fight and your posts in this thread have hardly been civil. I'm assuming there is some underlying beef which has lead to you posting in the current manner but calling mods "misguided, craven average-Joes with day jobs and superiority complexes, delicate egos and again, to emphasize, a prevailing sense of cowardice that underpins every interaction with this community and will fabricate to suit their needs" is incredibly inflammatory and comes off as very mean spirited and without knowing what has lead to this animosity it makes you look pretty bad IMO.
Look at this stuff. This is shitty behaviour and extremely petty. I don't see anything wrong with you being warned, that post was not quite as bad as this one here but it was inflammatory and came off as very respectless. That probably should have been the warning text. You definitely came off as not having read the article.Did anyone bother to ask if I read the article or not?
What is the threshold for not being considered drive by? What percentage of compliance does it need to be in a moderator/staff's vision for the thread or will?
No broken rules. No problem. We'll sanction the member and think of what to say later.
Yes, not higher beings but, and not every staff and moderator is but a couple of individuals I can think of are misguided, craven average-Joes with day jobs and superiority complexes, delicate egos and again, to emphasize, a prevailing sense of cowardice that underpins every interaction with this community and will fabricate to suit their needs.
It's obvious I care about this community enough to spend the time and energy to do what I do. I was hoping we could turn the page and be civil going forward.
Look at this stuff. This is shitty behaviour and extremely petty. I don't see anything wrong with you being warned, that post was not quite as bad as this one here but it was inflammatory and came off as very respectless. That probably should have been the warning text. You definitely came off as not having read the article.
You are not being some kind of saint who cares so much about this community by picking fights with mods on the regular in this thread. You are the least civil person here.
A report I recently made took over 24 hours to be resolved, I didn't go here and start stirring up shit that the mods don't dedicate their whole life to this job. How dare they be asleep or at work.
A police officer ticketed you because you parked your car where you weren't allowed to. You didn't see the street sign so you go mudslinging in court and call the police officer whatever bs you called the mods here instead of behaving decently and making a good case of the sign being covered by a treebranch.
Behave more civil and respectful.
I agree, if the posts have been made on separate days it shouldn't be considered an issue.I don't really care that much, but would someone be able to explain to me the rationale behind the rule against double posting? I understand it can be considered like spamming in some circumstances, but I made a post about something yesterday, and then made another post today providing new information, which seemed relevant to justify a new post. If I had edited the post, then followers of the thread would have been unaware of this new relevant information having been provided.
A blanket rule against double posting without consideration of the context seems a bit strange to me.
I think the automerge function makes sense since if your posts are made within a short time frame, sure, I get it. But for the staff to manually merge them when the posts were made on different days? Idk
Maybe next time I should ask someone else to make the post containing the new information instead so it won't be against the rules? Doesn't seem worth the trouble to me.
I don't really care that much, but would someone be able to explain to me the rationale behind the rule against double posting? I understand it can be considered like spamming in some circumstances, but I made a post about something yesterday, and then made another post today providing new information, which seemed relevant to justify a new post. If I had edited the post, then followers of the thread would have been unaware of this new relevant information having been provided.
A blanket rule against double posting without consideration of the context seems a bit strange to me.
I think the automerge function makes sense since if your posts are made within a short time frame, sure, I get it. But for the staff to manually merge them when the posts were made on different days? Idk
Maybe next time I should ask someone else to make the post containing the new information instead so it won't be against the rules? Doesn't seem worth the trouble to me.
Yeah, same, actually, It's pretty cool, but I wonder if that's a new feature or if it's existed for years. xDI just got a badge and I think this is the first time I heard of these. What exactly did I get it for?
So you're a disciple and I'm an enthusiast.Yeah, same, actually, It's pretty cool, but I wonder if that's a new feature or if it's existed for years. xD